Returns & Exchanges
At Jetty Home, we want you to love your space, which is why we offer a 30-day return policy on all decor and furniture items. If you are not completely satisfied with your purchase, we are happy to assist you with a seamless return or exchange process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack your items in their original packaging, ensuring all protective materials are included to prevent damage during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.